Hallmark Customer Service

P.O. Box 419034

Mail Drop 216

Kansas City, Missouri 64141

September 7, 2007

Dear Hallmark,

I was quite disappointed today when I browsed the card aisles of a local drug store in search of an appropriate card for a specific occasion. Not only could I not find this card, but the sales clerk person told me it didn’t exist. This was a 100% certified Hallmark “technician,” as I am sure you call them, telling me I couldn’t have the card I needed.

How can this be? You’re HALLMARK, for Pete’s sake! You have everything! You invent holidays on a whim! So how is it possible—tell me, really—that you do not print the card I am looking for?

The reason I need this specific card is because my secretary, Marcia, has really bad acne and I need a “I’m sorry you have really bad acne” card (SPECIFICALLY FOR SECRETARIES). I did see a “I’m sorry you have really bad acne, Stewardess” card, but NOT one for secretaries. You’re the company that invented Administrative Professionals Day, yet you lack this card.

Please, is there any way you can special-print a card for me? I really want to let Marcia, my secretary, know that I’m sorry she has really bad acne, and I thought a card would be the most ideal medium of communication. Please let me know, before her acne goes away (though it probably won’t: it’s really bad).

Sincerely,

Kevin Dickinson

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