PETCO Animal Supplies, Inc.

Customer Relations Team

9125 Rehco Road

San Diego, CA 92121

March 3, 2007

Dear PETCO,

I would like to relate a very unsatisfactory incident to you in hopes that I may return a product I do not need. I recently bought a plastic bone for my dog so he would stop chewing up my mortgage bills. He will root through the mail to find them and leave all the other envelopes alone.

I brought home this plastic bone and called him. “Spot!” I yelled. His name is not Spot, but I was able to see him turn his head sideways in confusion. I LOVE THAT!!! Then I stopped messing with him and called him by his true, given name. “Mortimer,” I said. “There is a delivery for you.” I then gave him the bone, but he was uninterested.

Five days passed and he still continued to eat my mortgage bills every day. I get a lot of them. I have seven houses. I tried to give him the bone again but he wanted only the mortgage statements. Finally, I gave up and went back to PETCO to return the bone.

But I was refused! “Look,” I said to the stubborn cashier. “We’re alike. We’re both from New Jersey. We both probably question the capitalization of PETCO. I do not need this bone because my dog prefers mortgage bills.” But the cashier would NOT take the bone back. “Sir, what are all these bite marks on the bone?” he asked. “Well,” I said. “Those are simply from ME showing THE DOG how fun it was to play with the bone. The dog didn’t actually chew the bone, though, so I don’t need it anymore. Throw me a bone here. Give me my money back. In ones and quarters.”

I left the store that day with no additional sums of money and a plastic bone I no longer needed. Please help me! This cashier was immoral! He did not know right from wrong! I do not need this bone, but rather the money I used to pay for it. It is sitting there, in one of the registers, but I do not have access to it. If you will not return it to me, I’m thinking of applying to PETCO so I have access to my money. (I WILL put the bone back on the shelf.)

Sincerely,

Kevin Dickinson

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